Privacy Policy

  1. Introduction

1.1 This Privacy Policy aims to inform you about our practices regarding your personal data, this includes how we collect, use and store any information that we collect from you or that you provide to us. It covers information that could be identified as “personal data” and any other information you provide us with.

1.2 We are committed to protecting the privacy and confidentiality of your personal data. We will respect any personal data you share with us and keep it safe. We aim to be clear when we collect your personal data and not do anything with it that you did not agree to.

1.3 We may update this Privacy Policy from time to time so please check it regularly. If there are significant updates, we will notify you via email.

  1. Company Information

2.1 We are 2 Plan Project Management Limited company number 04213242 at Temple Court Business Centre, 5 High Street, Woking, Surrey – GU21 6BH, United Kingdom

2.2 We operate 2plan at 2planpm.co.uk.

  1. The bases on which we process information about you and the purpose for which we use it for

3.1 Under the General Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:

  1. Your consent. You are able to redraw your consent at any time by contacting info@2planpm.co.uk
  2. We have a contractual obligation
  3. We have a legal obligation
  4. We have a vital interest
  5. We need to perform a public task
  6. We have a legitimate interest

3.2 We collect and use personal data from Users for the following purposes:

  1. To register you when you register with us through the Website
  2. To allow you to interact with us and deal with any inquiries you have

3.3 For the avoidance of doubt, we do not use personal data or personal information for automated decision-making which produces legal effects or similarly significantly affects individuals.

  1. The lawful basis on which we rely on to use your personal data

4.1 The lawful basis we rely on for processing your personal data are:

4.1.1 You have provided your consent to us using your personal data or personal information for a specific purpose.

4.1.2 This may include using your personal data or personal information to send you electronic communications such as newsletters and emails.

4.1.3 It is necessary in connection with the performance of a contract with you. This is because sometimes it is necessary to process your personal data so that we can enter into a relationship (contractual or non-contractual) with you.

4.1.4 It is necessary for the compliance with a legal obligation to which we are subject to. For example, this would include where we have to retain certain records or where we are required to disclose personal data to any regulatory body or law enforcement agency.

4.1.5 It is within our legitimate interest.

  1. Applicable law allows the collection and use of personal data if it is reasonably necessary for our legitimate interests or a third party’s legitimate interests (as long as the processing is fair, balanced and does not unduly impact individuals right). We rely on this ground to process your personal data or personal information when it is practical or appropriate to ask for your consent, and where we are confident that this will not impact your rights.
  2. Our legitimate interests are achieving our mission to enable and empower people through learning and mentoring. To give them the opportunity to acquire new skills. To provide the guidance they need to become the best versions of themselves they can be.
  3. Creating opportunity where there wasn’t any and enabling a new generation of fulfilled people to help guide the next lot towards achieving happier and more fulfilled lives.
  4. We also have a legitimate interest in providing useful reports and feedback to website users.
  5. We also rely on our legitimate interest for the proper administration of personal and confidential information, and to manage our operations.
  6. When we process your personal data to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal data or personal information for activities where our interests are overridden by the impact on you, for example where use would excessively intrusive.
  7. You always have the right to withdraw your consent at any time.
  8. Sensitive or special category data

5.1 We do not anticipate collecting large amounts of sensitive data from you (i.e. data on health, ethnicity, race, political opinions, religious or philosophical beliefs, trade union membership, generic data, biometric data, sex life or sexual orientation)

5.2 Where we do collect such sensitive data from you, we will ensure that we obtain your prior and explicit consent.

5.3 You always have the right to withdraw consent at any time.

  1. How we collect personal data

6.1 We collect information about you:

6.1.1 When you give it to us directly on visiting our Website

6.1.2 You may give us your personal data in order to register with the Website and when you otherwise engage with us on our Website.

6.1.3 We will also collect personal data about you if you are a visitor to our Website.

6.1.4 We use “cookies” or other tracking technologies to identify you when you visit our Website and to enable us to remember your login details. Amongst other things this helps us to understand our Website users and enable us to improve the Website experience for you and/or other users. Please refer to our Cookies policy for details on how and why we use this data.

6.1.5 We will also collect personal data about you from your use of the Website, such as your IP address and access times.

  1. Communications and marketing

7.1 We will contact you by post, and where you have provided consent, also by telephone and e-mail, to let you know about our events and activities that might be of particular interest to you; about the work of 2Plan Project Management generally. We provide the opportunity for you to opt-out from receiving our marketing communications every time we contact you.

7.2 You can opt-out from receiving our marketing communications, or update your contact references any time by emailing: info@2planpm.co.uk.

  1. Data sharing

8.1 We do not sell or share your personal data with third parties for them to use for marketing purposes.

8.2 We may allow our staff, consultants and/or external service providers acting on our behalf to access and use your personal data for the activities we have described above (e.g. to deliver mailings, to analyse data). We only permit them to use it to deliver the relevant service, and if they apply an appropriate level of security protection.

8.3 We may need to disclose your personal data upon request to regulatory and government bodies as well as law enforcement agencies. We may also merge or partner with other organisations and is so doing, acquire or transfer personal data but your personal data would continue to be used for the purposes set out above.

  1. How we keep your personal data safe and who has access to it

9.1 We are committed to ensuring that there are appropriate technical controls in place to protect your personal data including protection from misuse and unauthorised access. For example, our network is protected and routinely tested. Your personal data is only accessible by trained staff and volunteers.

  1. Your rights

10.1 Right to restrict processing. In certain circumstances you have a right to require us to stop processing your personal data in a particular way.

10.2 Right to erasure. You have the right to request that your personal data be erased from our database in certain circumstances

10.3 Rights of access. You have a right to ask for a copy of the personal data we hold about you. If you want to access your personal data, please send a description of the personal data you want to see and proof of your identity to the Website Administrator at info@2planpm.co.uk.

10.4 Right to rectification. We also want to make sure that your personal data is accurate and up to date. Please let us know if your details change. You may also ask us to correct, remove or complete personal data which is inaccurate or incomplete

10.5 Right to object. You can also opt-out of receiving all or some of our marketing communications or request that we stop processing personal data about you for certain purposes at any time by contacting us using the details below

10.6 Right to data portability. In certain circumstances you have a right to data portability which means we will provide you (or a third party you nominate) with your personal data in structured, commonly used and machine-readable format. Please note that may only use/benefit from some of these rights in limited circumstances.

  1. Complaints

11.1 If you are unhappy with the way in which we have handled your personal data, please contact us using the detail below

11.2 Please let us know if you have any queries or concerns about the way that your personal data is being processed by us by contacting us on details below.

  1. Data retention

We keep your personal data for as long as there is a need to keep it in connection with the purposes for which it was collected and in accordance with our Data Retention Policy. In the event that you ask us to stop sending you marketing communications, we will retain certain details, such as your name to help us ensure that you are not contacted again.

  1. Contact

Email: info@2planpm.co.uk, Telephone: +44 (0) 148 377 1165.

  1. Changes to this privacy policy

We keep our Privacy Policy under regular review. This Privacy Policy was last updated on 10th February 2021.